Verbal De-Escalation through Confidence & Control (acting upon reacting to aggressive negativity, creating a proactive strategy for dealing with negative)

Understanding Personality Styles (specific in-depth training and analysis of the four (4) personality styles for dealing with peoples mental strengths and weaknesses)

Redirection through Contact Pressure and Body Meridians (redirecting a persons thought process through finger touch pressure)

One-on-One Physical Encounters (safety & control until help arrives, from low end -empty hand to high end -weapons)

The Control Team Approach (taking active control of a physical, dynamic situation from awareness, options, techniques in a team atmosphere)